Pay-As-You-Go IT Support

Pay-as-you-go IT support is ideal for organisations with small IT support requirements or those not in a position to commit to a long term contract.

In this situation you naturally do not feel comfortable about committing to a fixed-cost annual contract. Smart IT are happy to provide our expertise on an informal basis, charged at an hourly rate.

Pay-as-you-go IT support is designed for:

  • Organisations that have some IT skill in-house and only need occasional help
  • One off jobs, like cleaning up after a virus/hacker attack or network maintenance visits
  • Very small companies with newer, more stable IT systems
  • Organisations where IT is important but not critical to the business

Priority is given to contract clients so availability cannot be guaranteed with ‘Pay-As-You-Go’ support.

Our standard non-contract rates for support services are £70 per hour during normal office hours.  Onsite support is billed by the hour, remote support is billed by the half hour.

There is no call-out charge within 30 miles from our office

Block Buy IT Support

The block buy service allows non-contract customer to purchase IT support hours in blocks of 10 or more at a reduced rate.  The block of hours purchased is paid for up-front, as hours are used they are deduced from the allocation.

Block Buy customers are given priority over ‘pay-as-you-go’ customers and also benefit from a reduced rate of £60 per hour during normal office hours.

Please contact us today to arrange an appointment on 0845 463 1982.